What happens after I create an account?

The first step after you create an account is a quick 10-minute call with one of our solar experts to go over some details on your home and energy usage. Based on the information you provide, our engineers will put together a 3D design of a solar system on your home and run production simulations. From there we’ll evaluate all the solar options in your area and compose an analysis for you on the top three options. Your assigned solar expert will be with you along the way to answer questions and provide recommendations. When you’re ready, all you have to do is choose your favorite option to proceed with a solar installation.

How much time is this going to take me?

This question can be answered in a few ways. (1) The aggregate time you spend in our process communicating with one of our solar experts and evaluating information will be less than an hour. (2) The amount of time you spend from creating an account to selecting a solar provider, can be as quick as 2-3 days. This really depends on how fast you are with communication and providing us with your electric bill. (3) The amount of time from selecting a solar provider to having a solar system up and running is typically in the 1 – 3 month range. The range is dependent upon your jurisdiction, utility, and current demand on your selected solar provider. If you’re looking for a shorter timeframe, just let us know.

I thought I could just answer a few questions and get my quote, why do I need a phone call?

A short 15-minute phone call will save a lot of back-and-forth time. Our bids are binding, meaning the solar provider is agreeing to stand behind his bid. In order to have them comfortable with that and not bake in excessive safety margins, we need to get very exact with your system design. If we’re willing to invest in creating a complete system design and analysis for you, free of charge, we expect that you are interested enough to speak with one of our solar experts on the phone. Once you have a conversation, we will send you your 3 bids from our top solar providers.

Will you share my contact information?

No way! This industry is plagued with homeowners feeling harassed from unsolicited phone calls. We’re trying to change that – your information is safe with us.

Am I going to receive a bunch of calls from installers if I give you my information?

Nope. The only time a solar provider will reach out to you is after you’ve selected them as the winning bid. They cannot see any of your contact information when placing bids.

Why do you need to know my personal information?

We do need to speak with you to find out details which will help us design your perfect system. We’ll need contact information, your address, and your electric bill – that’s it. Your information is 100% secure with us. We will never giveaway or sell your information – guaranteed.

What information do you absolutely need to know?

The last 12 months of your electricity consumption, the amperes of your panel box, your offset goals for the system, and the financing options you might be interested in. The more precise information we have on your project, the more exact we can get with pricing. Information like obstructions on your roof, such as vents or trees you’re willing to trim, all help out.

Why do you need my electric bill?

We size your system off your electric bill. We also request a bill to see your utility rate schedule to ensure we are calculating savings correctly. Lastly, we’re going to do a lot of work for you at no charge. We want to know you’re committed enough to at least send a bill. We do offer another option in select utilities to input your credentials into a software platform that will share your usage with us – inquire to find out if we have this in your area.

How will you design my system?

We’ll use enhanced satellite imagery to review your home. Our engineers will build out a 3D CAD model of your home and then leverage LIDAR technology to determine the optimal placement of solar panels. We’ll finish the design off by running it through a production simulation software. This design will be done remotely.